Delivery Policy

Same-day deliveries are available from Mon - Sun for our flowers (selected only) in Kuala Lumpur & Selangor area.

We offer three delivery session daily which is Morning (10am - 2pm), Afternoon 2pm-5pm) and Evening (5pm-8pm). Unfortunately, time-specific deliveries are currently unavailable to ensure fairness to all our customers and maintain efficiency and timely deliveries. Please contact +60102413855 if you wish to have a delivery at a specific time, our customer service will assist in your enquiries.

Please allow a 30 to 60 minute grace period due to potential unforeseen traffic or weather circumstances.

We recommend having the flowers delivered to an address where you or your recipient will be present on your delivery date to ensure flower freshness and avoid any unforeseen circumstances. Should you or your recipient fail to receive the flowers, a re-delivery service is available at an additional cost depending on your recipient’s location. 

We take great pride in ensuring that our flowers are delivered on time and in great condition. However, if you ever face a problem or delay with your delivery, please reach out to our friendly customer service team at florismdeart.shop@gmail.com or call/whatsapp at +60102413855

For Self Collection:

Self-Collection Location: Lot 2.70.00 Pavilion Kuala Lumpur, 168, Jalan Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia

Specific Location: We are located at the 2nd Floor, one floor below the Main Entrance of Pavilion Kuala Lumpur. Head to the centre court and walk towards the end, we are located at the right side of Porte Corche Entrance. You can find landmarks such as, Rolex, BOSS, The Coffee Bean, Dome Cafe.

Looking for flowers & gifts?

We deliver in Kuala Lumpur and Selangor in the areas below!