A Step by Step Guide to Checkout

How to Order with Florism De Art

First time shopping with Florism De Art? Don't worry, we're here to guide you through the process! Visit our website at florismdeart.com to place your order. It’s quick and easy!

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1) Select Your Product
Choose a product that your recipient (or yourself) will love. From stunning flowers to delightful gifts and even chocolates, there’s something for every occasion. Browse by budget, product type, or occasion for a more tailored selection.

2) Customize Your Product
Make your gift unique by selecting the size, card, and name personalization (where applicable). You can even upload a photo to be included in your message card. For extra touch, explore our Add-Ons section to add chocolates, vases, or other goodies.

3) Choose Your Delivery Location
Pick the delivery location by selecting from Kuala Lumpur and Selangor. Currently, we offer delivery services in these areas, and we are working on expanding to more regions soon.

4) Add to Cart
Once you're done selecting your items, click the Add to Cart button and proceed to the next step to choose your delivery date and time.

5) Select Your Delivery Date & Time
Choose the delivery date that suits you. If you order before 3:30 PM, you can opt for same-day delivery. Orders placed after 3:30 PM will be scheduled for next-day delivery. Available time slots are:

Morning: 11:00 AM - 3:00 PM

Afternoon: 3:00 PM - 6:00 PM

Afternoon: 12:00 PM - 6:00 PM

Select a time slot that ensures someone will be available to receive the flowers.

6) Write Your Message
Craft a heartfelt message for your recipient. The message will be printed on the inner page of the message card. Add the message into the "special instruction box" above along with any special request. Keep it under 300 characters. 

7) Proceed to Checkout
Once you're happy with your order, click the Checkout button.

8) Login or Create a New Account
Enter your email address to log in or create a new account. By creating an account, you can save your details for future orders, access exclusive deals, and earn loyalty points with every purchase.

9) Enter Recipient’s Address
Fill in the recipient's name and delivery address. Make sure the details are correct and up-to-date to avoid delivery issues. Tip: Use Google Maps to verify the address.

10) Choose Your Delivery Method
Select your preferred delivery method:

• Local Delivery: Priority delivery, within 3 hours of order confirmation (available between 11:00 AM - 6:00 PM, including public holidays).

• Local Self-Collect: Pick up your order from our collection point.

11) Enter Payment Details
Select your preferred payment method, including Debit/Credit Card, ShopeePay, TNG (local bank transfer and e-wallets), or GrabPay. If you face issues with your card, please contact your bank to ensure it's enabled for online purchases.

12) Enter Your Contact Information
Provide your contact details so you can receive updates about your order status via WhatsApp. Don’t worry, your contact info will remain confidential and will not be shared with the recipient.

13) Confirm and Pay
Once all details are correct, click Pay Now to complete your purchase. You’ll be redirected to a secure payment page, and once the payment is processed, your order will be confirmed.

14) Review Your Order
You’ll be taken to the Thank You page, and you’ll also receive an order confirmation email with your order number. Double-check your delivery details, date, time slot, and message.

15) Sit Back and Relax!
You're all set! We’ll take care of the rest. Enjoy the anticipation of your gift being delivered!

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Need Assistance?

If you have any questions or need help with your order, feel free to reach out:

Email: florismdeart.shop@gmail.com

Phone: +60102413855

WhatsApp: +60102413855